Overseas After-sales Center manager
Overseas After-sales Center manager
Job Responsibilities:
- Responsible for supporting overseas colleagues in software and hardware problems (software/electrical/algorithm function problems, etc.) encountered during machine deployment and operation;
- Assisted overseas colleagues to analyze, classify, follow up and issue analysis reports on overseas robot after-sales problems;
- Follow up overseas key issues, pull through internal R&D when necessary, promote R&D to provide solutions and monitor the implementation of front-line;
- Sorted out front-line demands, put forward clear requirements for internal R&D, and monitored the implementation;
- For key projects and customers, we can take over customers overseas;
Qualifications:
- Bachelor degree or above, major in electrical automation or related;
- Good knowledge of robotics, signal processing/automatic control robot system/electronic circuit design and other related technical background;
- Linux operating system application experience;
- Fluent English in listening, speaking, reading and writing; Ability to speak small languages is preferred;
- Strong learning ability, teamwork ability, hard working spirit, adaptable to frequent business trips;
- Experience in the following industries: mechanical equipment/electron mechanical/heavy industry/electronics/semiconductor/integrated circuit/instrumentation/industrial automation