High Traffic, Low Effort: How Gausium Scrubber 50 Optimizes Mall Maintenance at The Style Outlets, Madrid

A Trusted Facilities Management Leader Embracing Innovation

Serveo is one of Spain’s leading facilities management companies, delivering integrated cleaning and maintenance services across a wide range of complex environments, including large commercial and retail spaces. At The Style Outlets in Madrid, maintaining high standards of cleanliness is essential to both operational performance and the overall shopping experience.

To support these objectives, Serveo worked with Darlim, Gausium’s authorized distributor in Spain, to introduce two units of the Gausium Scrubber 50, bringing autonomous cleaning into the mall’s daily operations.

The Style Outlets shopping mall, Madrid

Built for the Pace and Visibility of Retail Spaces

Shopping malls operate under constant public visibility, where floor cleanliness directly influences customer perception. At The Style Outlets, expansive corridors and lobby areas require frequent cleaning throughout the day while remaining fully accessible to visitors.

The Gausium Scrubber 50 was selected for its ability to operate autonomously in open, high-traffic environments. Its stable navigation and professional scrubbing performance allow it to maintain floor cleanliness consistently, even during operating hours, making it well suited for the dynamic rhythm of a central shopping mall.

Smooth Deployment and Operational Integration

The solution was introduced and deployed by Darlim, ensuring a smooth setup and efficient integration into Serveo’s existing cleaning workflows. Once operational, the Scrubber 50 units were incorporated into routine cleaning schedules, handling repetitive floor-cleaning tasks in corridors and lobby areas with minimal disruption.

The intuitive operation and reliable autonomous performance enabled quick adoption on site, allowing cleaning teams to focus more on detail-oriented tasks while maintaining consistent coverage of large public areas.

Gausium Scrubber 50 performing cleaning at The Style Outlets, Madrid

Clear Operational Gains and Improved Visual Standards

Following implementation, Serveo observed cost savings alongside improved cleaning results and overall visual appearance of the mall’s public spaces. The autonomous cleaning process helped maintain a more uniform level of cleanliness throughout the day, supporting a positive environment for both shoppers and tenants.

By combining Serveo’s facilities management expertise, Darlim’s local deployment support, and Gausium’s autonomous cleaning technology, The Style Outlets in Madrid has successfully enhanced cleaning efficiency and reinforced its commitment to modern, high-quality retail operations.

About Serveo

Serveo is a leading Spanish facilities management company providing integrated services across cleaning, maintenance, infrastructure management, and industrial services. With a strong focus on efficiency, innovation, and service quality, Serveo supports clients across sectors such as retail, transportation, industry, and public facilities, helping them maintain safe, efficient, and high-performing environments.

About Darlim

Darlim is a leading Spanish distributor of professional cleaning and hygiene solutions, boasting over 40 years of experience and a steadfast commitment to service excellence and innovation  . With a turnover of around €27 million, a workforce of 85 professionals, more than 6 000 active clients, and four distribution centers—including locations in Madrid, A Coruña, and Porriño—Darlim provides comprehensive solutions ranging from machinery and consumables to technical support, training, and sustainability consulting .